The 100% limited warranty covers all manufacturer defects in materials and workmanship under normal use for a period of 2 years from the original date of purchase from our website . The product will be repaired, or replaced, or refunded, if, upon inspection, 100% finds it to be defective in materials or workmanship.
This warranty does not apply to damage resulting from normal wear and tear, accident, abuse, acts of nature, improper use or maintenance, negligence, impact, or repairs or alterations outside of our facility.
The limited warranty program does not cover scratched lenses and scratched lenses will not be replaced under 100%’s limited warranty policy.
Replacement lenses for 100% goggles and sunglasses can be purchased through your local authorized 100% dealer or directly at 100percent.eu.
HELMET CRASH DAMAGE
DAMAGE TO THE HELMET AFTER AN IMPACT IS NOT A SIGN OF ANY DEFECT IN THE HELMET DESIGN OR CONSTRUCTION. IT IS THE RESULT OF THE HELMET DOING EXACTLY WHAT IT IS INTENDED TO DO – MANAGE IMPACT ENERGY.
We understand accidents happen. If you were in an accident and your helmet sustained an impact, please contact 100% (email firstname.lastname@example.org) directly to get more information about our Helmet Crash Replacement policy.
WARRANTY RETURN PROCESS
To process the warranty, please email us and provide us with images stating the defect, as well as the order number from our online shop:
The customer returning product for warranty consideration must pay the freight to deliver it to 100%. If the product is deemed a warranty issue, then 100% will service, repair or in its sole discretion replace the item and pay the freight to return the product to you by standard transportation.
THE OBLIGATIONS OF 100% HERE UNDER ARE LIMITED TO REPAIR OR REPLACEMENT OF PARTS OF THE PRODUCT FOUND TO BE DEFECTIVE UNDER THIS LIMITED WARRANTY. IN NO EVENT SHALL 100% BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME, WAGES OR LOST PROFITS, OF ANY NATURE OR KIND OR FOR DAMAGES TO OR LOSS OF PROPERTY. In addition, 100% reserves the right to modify, refine, or improve its products and parts including making substitutions, without incurring any responsibility to modify, exchange, replace or repair any parts or products to meet prior specifications. This limited warranty does not cover circumstances beyond 100%’s control. This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments. THIS LIMITED WARRANTY IS THE SOLE WARRANTY OF 100% WITH REGARD TO 100% PRODUCTS AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE. Specific rights might vary by state or other jurisdiction so the above limitations or exclusions may not apply to you.
The Limited Warranty set forth herein constitutes the entire warranty and representation of 100% with regard to the 100% products. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of any 100% products or parts. NO representation or warranty made by any 100% salesperson, dealer, agent, representative or employee shall be binding upon 100% other than as set forth herein.
Effective date: May 1, 2021